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Adobe Connect - Support (Windows)

I cannot hear any sounds | Microphone does not work


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Please check if your headset and your microphone is set as the default output or input device in your system settings

 

Checking your Windows system settings

 

Please right-click on your speaker icon in the system tray. Click on the item Playback devices
 


screenshot_2018-07-30_05.png



In the next step, please check whether your headset is set as default output device. In this case, a green tick should appear next to your headset icon. If this was not the case, please select your headset and click on the [Set Default] button afterwards:


screenshot_2018-07-30_02.png



Next, open to the tab Recording. Please check whether your microphone is set as default input device. Exactly, as in the previous tab, a green tick should appear next to the microphone icon. If this was not the case, please select your microphone and click on the [Set Default] button. 

If you speak into your microphone, the peak meter should change.


 

screenshot_2018-07-30_03.png



Please confirm by clicking on [OK].

 
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